Junior Payroll Specialist
The Countsy JR Payroll Specialist is responsible for upholding the Company’s commitment to the Client by focusing on quality in all aspects of delivery. In addition, the JR Payroll Specialist has the skills to meet the objectives of the specific assignment with minimal supervision.
This position is primarily responsible for Assisting our payroll team with State registrations as well as payroll-related duties for smaller Countsy client payrolls. The JR Payroll Specialist will function as a contributing team member to their assigned team, working with other Payroll Specialists, Accounting Managers, Senior Accountants, Staff Accountants, HR Generalists, and the team’s Controller and Assistant Controller. From time to time, the Payroll Specialist may be asked to assist other team members or help with coverage of other team member’s payrolls.
The ideal candidate must be able to work with the designated Accounting and HR team members for each client, and deliver a timely, and quality payroll service to the Client, while adhering to all appropriate policies and procedures
FLSA Status: Non-Exempt
Reports to: Payroll Manager
Major Responsibilities
Effectively interact with and support Countsy client team in meeting all assigned payroll processing responsibilities including:
State and Local Registrations for new employees to ensure smooth onboarding.
Process weekly, bi-weekly, monthly, and semi-monthly payrolls utilizing payroll software (Including ADP Run, ADP WorkforceNow, Gusto, Rippling etc.).
Understand all aspects of payroll in regard to payroll laws and regulations.
Accurately manage changes to payroll and benefit information as they relate to payroll.
Release client payroll in a timely manner, according to their specific deadlines.
Document payroll process and payroll calendars.
Provide guidance to our clients in the areas of pay, benefits and taxes as they relate to their pay, entering time or time off , payroll documents, and instructions on withholding issues.
Develop an understanding of the client's business.
Demonstrate commitment to client success. Become familiar with project scope and tool sets required.
Seek and communicate ways to improve client satisfaction.
Support client and team with timely response to information requests.
Take ownership of work and follow tasks through to completion.
Utilize research and knowledge management channels.
Use and comply with company practices, standards, procedures, tools and methodologies.
Effectively interact with and support other Countsy staff, management and internal staff performing all necessary administrative responsibilities in a timely, positive, and respectful manner Perform all necessary administrative responsibilities in a timely manner (e.g. Timesheet and expense report submission, annual review, response to e-mail and voice-mail, forecasting of upcoming availability).
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Qualifications
Technical Skills:
Solid knowledge Payroll laws and regulations in a variety of different industries and circumstances.
Prior experience with multiple state registrations and proven ability to complete registrations in an efficient manner.
Demonstrated high degree of proficiency in Microsoft Excel – familiar with higher formulas (i.e. pivot tables, IF statements, VLOOKUP, etc.).
Ability to research issues, reach logical conclusions, and apply to clients’ situation.
Prior experience with multi-entity or startup clients (strongly recommended)
Proficiency with various Payroll softwares and Microsoft Office.
Client Service Skills
Ability to manage client inquiries.
Direct complaints or complex queries to relevant team members.
Provide technical assistance.
Expedite serious issues to management for prompt resolution.
Sense of urgency necessary to meet goals, objectives and deadlines and prioritize changing task.
Growth Mindset
Desire to work in an environment of continual learning and challenges.
Effectively adjust and prioritize new conditions, clients and changing tasks.
Ability to accept responsibility for errors, propose corrective measures and ensure controls are in place for non-recurrence.
Communication and interpersonal skills
Ability to interact directly with Client’s staff at all management levels, internally with Countsy staff and Startup CFOs and client vendors and contacts.
Excellent written and verbal communication skills.
Ability to communicate accounting and payroll principles and issues to other staff.
Education
Associate’s or Bachelor’s Degree in Business, Accounting, Computer Information Systems or related field or equivalent experience preferred.
Experience
Minimum of two (2) years as payroll professional. Must have prior experience in providing payroll processing and support.
Compensation and Benefits Information
Base Pay Range: $27.00-32.00 / hr
Other Compensation: Discretionary Bonus Plan
All Compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market and operational factors.
Benefits: Medical (including FSA and HSA offerings), Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Paid Time Off: 18 days, Eight Paid Holidays, Paid Sick Time (in geographies where legally required).
Washington state applicants, additional benefits information follows:
Washington Time Off and Leave
Management and Support Roles : Employees working in the state of Washington will receive the following time off and leave benefits:*
Short-Term Disability Benefits: RGP provides eligible employees up to 12 weeks of paid leave for total and temporary disability due to illness or injury.
Maternity Leave: For pregnancy and childbirth, female employees may receive up to 8 weeks (40 days) of paid Maternity Leave.**
Parental Leave: RGP provides 2 weeks (10 days) of paid Parental Leave for the birth or adoption of a child.**
Bereavement: Up to 3 days of paid leave (additional time may be available under PFML)
Paid Family Medical Leave (PFML): The state-administered PFML fund provides qualified employees with the following maximum leave amounts per calendar year: (a) up to 12 weeks of paid family or medical leave, (b) up to 16 weeks of leave when family and medical leave are used in combination, and (c) an additional two weeks of leave due to pregnancy complications, (d) up to 7 days bereavement leave.
Jury Duty Leave: Up to 5 paid days
Military Leave: Up to 21 days of paid leave during a one-year period.
*Certain eligibility requirements apply
** applicable if the employee is not eligible for Paid Family Medical Leave
Los Angeles County and San Francisco Resident applicants, additional information
EQUAL OPPORTUNITY EMPLOYER
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply. (Countsy is an RGP Company)