< Careers

Startup People Operations / HR Leader

In this key role you will be directly contributing to the growth of Countsy’s business by providing People leadership to start-up clients on everything from setting up initial benefits and Employee Handbooks to developing culture and employee engagement programs. This is a “Field” role meaning work can be largely performed virtually, but you will occasionally need to travel to the client sites as requested. 

Responsibilities

  • Management of a portfolio of high-tech and biotech start-up clients, taking complete ownership of both the client relationship and project deliverables, while also working to expand services and increase value added to the client

  • Act as a trusted People Leader as well as a strategic HR project manager on all things People - culture, total rewards selection and implementation, performance management, employee relations, leadership development and coaching, change and communication management, organizational development, training development, resource planning, immigration, employee handbooks and policy management, risk management, and compensation management

  • Collaborate with internal HR team in sharing knowledge and mentoring and training colleagues in areas where you are the subject matter expert whether it’s employment law, investigations, compensation, immigration, etc. 

  • Strive to achieve your goal of number of billable client hours every week.  Typically, this equates to the majority of your week being spent on client specific work

  • Partner with internal team such as payroll, CFOs, and HR Generalists to resolve client issues and present a united front on all client support matters

Requirements

  • BA or BS degree in HR, Psychology or related field is preferred

  • 10+ years of experience with progressive responsibility in Human Resources including having a solid HR Generalist / HR Management background as well as experience partnering with Executives and founders at startups

  • Must be proficient in Outlook and the Office suite, Dropbox, and be able to learn how to use Countsy’s client database, time tracking tool, and email productivity tool, Front

  • Previous experience in high-tech, life science and/or biotech start-up environments

  • Prior consulting experience preferred – you’ll need to know how to juggle multiple clients and multiple priorities at once

  • Proven track record of successfully developing and implementing strategic HR programs such as compensation and performance management, training and development, culture and employee engagement programs, and diversity and inclusion initiatives

  • Must have experience implementing and using different HRIS tools (ADP, Gusto, Rippling, etc.) and have the ability and willingness to learn and implement new HR tools

  • Must be an excellent communicator, both written and verbal, with the ability to influence people at all levels both internally and with clients

  • You must be exceptionally organized because you will be juggling multiple clients, projects and deadlines at a time

  • Must be extremely self-driven and resourceful with advanced analysis, research and presentation skills

  • Proven ability to work independently and lead team members to establish priorities and meet deadlines

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. Countsy is an Equal Opportunity Employer.


Los Angeles County and San Francisco Resident applicants, additional information

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